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  Help & FAQ
How do I add my business listing?

To add you listing you need to follow three simple steps:

1) Register: Click Listing > Register > Listing
Fill in your registration details.
An email will be sent to your email address, click the link to become activated.

2) Log in: Click Listing > Login > Listing
Enter your username & password.
The verificaton email sent to you will have your login detials as a reminder.

3) Add Listing: Click Listing > Add Listing > Business listing
Add your information as per the input required for which ever listing you choose.
After submitting your listing, IDS admin will be prompted to vet the listing.
An auto email will be dispatched on approval or failure of listing to keep you informed.
Your business listing will appear at the next database rebuild, which is schedule on a 4 hourly basis.

Are the listings checked before publishing?

All listing are checked by our admin staff before being approved or rejected.
An email is sent to each applicant after vetting to inform of the outcome.
Any listing not conforming to the sites conditions are deleted.

How long does it take before my listing is published and visible on the site?

The admin staff works office hours, with some vetting done on the weekends.
Once vetted the database rebuild is done on a 4 hourly basis.
On average the entire process from submitting a listing to going live will take 24 hours weekdays & 48 hours weekends.

How does the search facility work?

To search all areas:

Enter search term in the input are adjacent to the search button and click search.

To search in a particular Province:

Enter search term in the input area adjacent to the search button and click the drop down menu next to Province, select the

Province required and click Search.

To search in a particular Town/City:

Enter search term in the input area adjacent to the search button and click the drop down menu next to Town/City, select the

Town/City required and click Search.

To search in a particular Business Area:

Enter search term in the input area adjacent to the search button and click the drop down menu next to Business Area, select

the Business Area required and click Search.

How does the advanced search facility work?

This search facility allows you to search various criteria more specifically.

Areas that can be searched for in more detail are: Business Name, Description, Keywords & URL.

Note that the free business listing does not have any URL's, only the premium listings.

How can I advertise on the site?

There are 2 ways you can advertise.

1) Business listing
2) Graphic adverts

Why is there a forum and how do I use it?

IDS forum is a place to interact with business people which opperates on a posting bases.
A forum is posted under a relevant category, and reply posts are added as required to interact/debate.
IDS needs to register to stop spammers, and once registered any amount of topics can be added to under the set categories.

Why is there a blog on a business directory site?

A blog is used to publish all the past news letters and mailed interaction from IDS.
This blog is not for general use.

What are the resources all about?

Some resources are offered to all IDS users, viz: Free Email account, SA Map, Exchange rate calulator & a bulk SMS facility.

How does the Free IDS Email work?

To register for a free IDS email with the @idsmail.co.za extension

Select Resources > Free Email > Register

Enter username, which is the first part of your email address before the @ sign.
Fill in all fields, fill in the capcha code to stop spammers.
Select Register, if the email is already taken, you will be warned, enter another name and repeat process.

Log into your new email facility:

Select Resources > Free Email > Login

Enter username: which is your full email address: eg: me@idsmail.co.za
Enter password.

Email dormant for 3 months may be deleted.
Email used for spamming will be deleted.

I dont understand the menu, please explain it to me?

Home:

Brings you back to the page you started from, the landing page.

Products:

Products on offer by IDS Online, under 2 categories, viz:
Business Listing, & Graphic Adverts.

Listing:

This menu takes you through the listing process, listing a business.
It also gives access to some interesting statistics and access to the help/FAQ section (this section)

Categories:

Access to the sites main categories and in turn the listings under the categories

Forum:

The forum is a place of interaction with other business, register and network, all welcome.

Blog:

The Blog section is where IDS Online posts all correspondance, for reference purposes.

Resources:

There are a few resources on offer to all who use the site:
viz: Free Email, Bulk SMS, SA Map, Exchange Rates.

Contact:

An online facility to make contact with the IDS Online Admin staff.
This facility does not connect to any business listing listed on the site.

How can I edit my business listing?

If you are already registered with IDS Online:

Select: Listing>Login>Listing
Once logged in you will have access to your listing by selecting modify.

If you are not regisered with IDS Online, but see your business listing on IDS Online:

You need to do the following to edit your listing:

1) Register with IDS Online: Listing>Register>Listings (menu)
2) contact IDS Online, we will link your reg. account with your listing and notify you.
3) Login to Listings and you will see your account, click modify.

I can see my business listing, how can I edit it?

You need to do the following to edit your listing:

1) Register with IDS Online: Listing>Register>Listings (menu)
2) contact IDS Online, we will link your reg. account with your listing and notify you.
3) Login to Listings and you will see your account, click modify.

How can I get my Busines Area on the site as well?

When you edit or add your listing, enter a suggested business area, if its important to your listing to have this business area, please also contact us with the request to add the business area to the search facility, admin will review this request.

I have lost my password, what now?

For business listings:
Select Listing>Login>Listings for business listings and click Retrieve password

For sponsored links:
Select Listing>Login>Sponsored links for Sponsored linksand click Retrieve password

Are there other ways to access this site other than www.idsonline.co.za?

Yes there are:

For example:

www.montaguegardens.co.za
www.killarneygardens.co.za
www.jetpark.co.za
www.prospecton.co.za
www.stikland.co.za
www.wadeville.co.za
www.ids-online.co.za
www.westcoast-online.co.za